Privacy Policy

I. Introduction
Our Lima Asal App is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you use our app with member login (using mobile phone number, PIN, and name).

II. Information We Collect
  1. Account Information
    • Mobile phone number: We collect your mobile phone number when you create an account. This is used for identification purposes, such as sending verification codes and account – related notifications.
    • PIN: Your chosen PIN is used to secure your account access. It is stored in an encrypted format within our systems.
    • Name: We may collect your name, which is used to personalize your experience within the app, for example, in user – to – user interactions or personalized greetings.
  2. Usage Information
    • We may collect information about how you use the app, such as which features you access, how often you use them, and the duration of your app sessions. This helps us improve the app’s functionality and user experience.


III. How We Use Your Information
  1. Account Management
    • To create and manage your account, including verifying your identity, allowing you to log in and out, and resetting your password if needed.
  2. Service Provision
    • To provide the services offered by the app, such as delivering content based on your preferences, enabling communication features if applicable, and ensuring the proper functioning of all app features.
  3. Improvement and Analytics
    • We use the usage information to analyze how users interact with the app. This helps us identify areas for improvement, fix bugs, and enhance the overall user experience.


IV. Information Sharing and Disclosure
  1. Service Providers
    • We may share your information with third – party service providers who assist us in operating the app. For example, we may use a cloud – based hosting service to store user data. These service providers are required to protect your information in accordance with this privacy policy.
  2. Legal Requirements
    • We will disclose your information if required by law, for example, in response to a court order, subpoena, or other legal process.
  3. Business Transfers
    • In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the business assets. However, the receiving party will be bound by this privacy policy.


V. Data Security
  1. Security Measures
    • We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption for sensitive data such as passwords and PINs, and implementing security protocols to safeguard our systems.
  2. User Responsibility
    • You are responsible for keeping your mobile phone number, PIN, and other account – related information confidential. Do not share your PIN with anyone, and ensure that your mobile device is protected with a password or other security features.


VI. Your Rights
  1. Access and Correction
    • You have the right to access the personal information we have collected about you and to correct any inaccuracies. You can contact us through the app’s support channels to request access or make corrections.
  2. Opt – out
    • You can opt – out of certain types of non – essential communications from us, such as promotional emails or push notifications. You can usually do this through the app’s settings or by following the unsubscribe instructions in the communication.


VII. Changes to the Privacy Policy
  1. We may update this privacy policy from time to time. When we do, we will notify you through the app (such as with a pop – up notification) or by other means, such as email if we have your email address. Please review the updated policy to stay informed about how we are protecting your privacy.


VIII. Contact Us
  1. If you have any questions or concerns about this privacy policy or our data practices, please contact us at media@limaasal.org.my.